Customer Service Resume Sample (Example)

A customer service representative is the lifeline of an organization. As a rep, you are the first point of contact with customers when they want to make a purchase or submit a complaint. The way you handle these situations reflects on the organization and determines whether or not the customer remains a customer. Your position as a customer service representative is vital and when you can demonstrate on your resume that you understand your role on a deeper level, you’ll get job offers. Let’s take a look at some of the responsibilities typically outlined in a customer service job posting.

• Maintain strong relationships with customers.

• Ensure orders and requests are completed without incident.

• Keep performance in line with policy guidelines and regulations.

• Leverage solid communication skills to appease clients and not escalate issues. .

In addition to providing customer service, your job (most likely) will entail educating customers on new products and selling those services. As a result, you have to meet customer service goals as well as sales goals. If you’re interested in a resume quote from a Nationally Certified Resume Writer, email me to get started. Shoot me an email to inquire about my administrative support resume service. Put my talent to work for you.

Ways to Contact Me
Linda Matias, NCRW, CIC, JCTC
Nationally Certified Resume Writer
Phone: (631) 403–2158
Email Resume: linda@careerstrides.com